Search
Search
Find your perfect accommodation

Tenants Information and Frequently Asked Questions

Tenant Application/References

When a suitable property to rent has been found ALL persons aged eighteen or over will complete an Application Form and will be named in the Tenancy Agreement.

For professional tenants we will take up references, which may include a bank reference for which your bank will charge a nominal fee, a credit reference, an employer’s /accountant’s and previous landlord reference.

Tenancy Deposit

Before your tenancy commences you will be required to pay a security deposit. Your deposit will be protected by ‘MyDeposits’

The deposit is held against any damages or expenses arising during your tenancy and will not be released until after you vacate the property, all rent has been paid up to date and proof of all closed utility accounts in the Tenant’s name(s) have been supplied to us.

Inventory and Schedule of Condition

An Inventory and Schedule of Condition of the property, documenting its contents, furniture, fittings and condition will normally have been prepared. It is important that you take care in agreeing the Inventory at the beginning of your tenancy as it will form the basis of any claim for damages.

Fees

To view our Standard Charges and Tenant Replacing Tenant Charges, please click here.

Frequently Asked Questions

 

Why choose Turner over other landlords?

Turner provides high quality professional accommodation in central Reading.
We are a family run business and manage our own properties.
We have an array of different types of accommodation but specialise shared accommodation. Many of our houses have high-end en-suite bedrooms with luxurious communal areas.

How do I arrange a viewing?

Make an online viewing request or email us at [email protected]

I would like to see the tenancy documents before I sign up?

We would be very happy to send you a sample contract and answer any questions that you may have.

How do I pay the utility bills in a professional house share?

To provide you with hassle free living your rent includes council tax and utilities.

How long are our tenancies and how much notice do you have to give to vacate a professional property?

We try to be as flexible as possible to suit the demands of your employment so our standard tenancies are usually 12 months with a 6 month break clause. This means that tenants are able to give two months’ notice on or before their rent due date from 6 months onwards. We also offer tenancies of a fixed 12 month basis should tenants request this.

As a Graduate would I require a guarantor? If so who qualifies to be my guarantor?

If this is your first full-time job after university we are likely to ask you for a guarantor who agrees to pay the rent should you not be able to. Guarantors are usually parents or guardians. They will need to be a UK homeowner to qualify to be able to stand as the guarantor.

Why choose Turner over other landlords?

Turner provides high end student accommodation on the doorstep of Reading University.
We are a family run business and manage our own properties.
We have a large range of student accommodation to suit different size groups as well as Hillside Court that offers a more student village feel. Many of our properties are next to each other so we can cater for groups who want to live near or adjacent to each other.

How do I arrange a viewing?

Make an online viewing request or email us at [email protected]

My parents would like to see the tenancy documents before we sign up?

We would be very happy to send your parents a sample contract and answer any questions that they may have.

What does joint and several liability mean?

Many of our student houses are let to a group of students under one AST (Assured Shorthold Tenancy). Joint and several liability means that tenants are individually and jointly responsible for paying the rent and for all other tenants’ responsibilities during the tenancy.

When does student accommodation become available for the next year?

Students in Reading generally start to look for next year’s accommodation between 1st October to 15th December, though we are happy to take enquiries from students earlier.

Why do student tenants need a Guarantor? Who qualifies to be a guarantor?

As in many cases the student loan doesn’t cover both accommodation and living costs. We therefore ask for a guarantor to agree to pay the students’ rent if the student is unable to do so. Guarantors are usually parents or guardians and they need to be a UK homeowner to qualify to be able to stand as the guarantor.

Our Services

Features Overview
Professionals

Professionals

Why should you choose our professional accommodation over others?
Read more

Students

Students

From student rooms & houses to a student village. Student accommodation to suit everyone
Read more

Ready to find your ideal home? Contact us now

Tenant Fees

Standard Charges

Non-emergency out of hours call out

£20.00 (per hour)

Late Rent Payment

1. More than 7 days overdue: £25
2. More than 14 days overdue: Interest at the rate of 4% per annum above Barclays Bank plc’s base rate.

Replacement of any key
up to £15.00
Tenant Replacing Tenant Charges
Cost to Leaving Tenant
Drawing up and signing of a new contract: £75
Cost to New Tenant

1. Drawing up and signing of a new contract: £75
2. Deposit Re-Protection fee: £26

Tenant Fees

Fee Type

Cost £ including VAT*

Explanation

Holding Deposit

One week’s rent

A Holding Deposit is required to reserve a property.
Please note: In the event of the tenant withdrawing within 15 days of paying the Holding Deposit or failing to take up the tenancy within 15 days of paying the Holding Deposit or not complying with point 5 of the reservation receipt the tenant will forfeit their Holding Deposit.

Deposit

Five weeks’ rent

The Deposit covers damages or defaults on the part of the tenant during the tenancy

Late Rent Payment – more than 14 days

Interest at 3% above the base rate of Bank of England per annum, calculated daily.

Interest will be applied from the Rent Due Date.

Lost Key(s)

See explanation

Any cost for the replacement of keys, fobs, security devices or associated items which have been lost, damaged or broken. If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord and any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s).

Variation of Contract (Tenant’s request and agreed by the Landlord)

£50 per agreed variation

To cover the costs of the preparation and execution of new legal documents.

Change of Sharer (Requested and replacement found by the tenant)

£50 per replacement tenant

To cover the costs of new tenant / guarantor referencing, right to rent checks, deposit registration and the preparation and execution of new legal documents.

Early Termination (Tenant’s request and agreed by the Landlord).

See explanation

Should the tenant wish to leave their tenancy agreement early, the tenant shall be liable for the costs in re-letting the property and all rent due under the tenancy until the start date of the replacement tenant. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
Note: The Landlord is not legally required to agree to this request.

Company Let Application Fee

£300 per company

To cover the costs of processing a company application, includes references checks.

*VAT charged at prevailing rate
Tenant Fees

Fee Type

Cost £ including VAT*

Explanation

Holding Deposit

One week’s rent

A Holding Deposit is required to reserve a property.
Please note: In the event of the tenant withdrawing within 15 days of paying the Holding Deposit or failing to take up the tenancy within 15 days of paying the Holding Deposit or not complying with point 5 of the reservation receipt the tenant will forfeit their Holding Deposit.

Deposit

Five weeks’ rent

The Deposit covers damages or defaults on the part of the tenant during the tenancy

Late Rent Payment – more than 14 days

Interest at 3% above the base rate of Bank of England per annum, calculated daily.

Interest will be applied from the Rent Due Date.

Lost Key(s)

See explanation

Any cost for the replacement of keys, fobs, security devices or associated items which have been lost, damaged or broken. If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord and any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s).

Variation of Contract (Tenant’s request and agreed by the Landlord)

£50 per agreed variation

To cover the costs of the preparation and execution of new legal documents.

Change of Sharer (Requested and replacement found by the tenant)

£50 per replacement tenant

To cover the costs of new tenant / guarantor referencing, right to rent checks, deposit registration and the preparation and execution of new legal documents.

Early Termination (Tenant’s request and agreed by the Landlord).

See explanation

Should the tenant wish to leave their tenancy agreement early, the tenant shall be liable for the costs in re-letting the property and all rent due under the tenancy until the start date of the replacement tenant. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
Note: The Landlord is not legally required to agree to this request.

Company Let Application Fee

£300 per company

To cover the costs of processing a company application, includes references checks.

*VAT charged at prevailing rate

Keep me Informed

Fill in your personal details. We will be in touch to discuss your student property needs.

Keep me Informed

Fill in your personal details. We will be in touch to discuss your professional property needs.

Keep me Informed

Fill in your personal details and select if you are a student or professional. We will be in touch to discuss your property needs.

Before After Erleigh Road before refurbishment82 Erleigh Road Kitchen
  • 82-Erleigh-Road-lounge-2

    Lounge

  • 82-Erleigh-Road-kitchen

    Kitchen

  • 4 Bedroom Student Home – Erleigh Road

    Lounge 2

  • 82-Erleigh-Road-bedroom4

    Bedroom 1

  • 82-Erleigh-Road-bedroom3

    Bedroom 2

  • 82-Erleigh-Road bedroom2

    Bedroom 3

  • 82-Erleigh-Road bedroom1

    Bedroom 4

  • 82-Erleigh-Road-bathroom

    Bathroom

  • 82-Erleigh-Road-garden

    Garden 2

  • 82-Erleigh-Road-garden-3

    Garden 3